The importance of following-up on Transfers.
CounterPoint Transfer-In and Transfer-Out transactions should be followed-up on regularly. Even if you are not using the "Reconciliation" features within CounterPoint, the statuses should still be checked. This is especially true because Transfers normally commit inventory quantities. If a transfer is left open indefinitely, it can have a detrimental effect on your inventory valuation reports and your physical count process.
As an example...
It was recently determined that a long time customer still had open transfers going back almost (11) eleven years. They were not using the reconciliation features, and none of the staff was following-up on the transfers for items with partial receipts, non-receipts, or other issues involving Multi-Site related data conflicts. To further complicate things, the remote stores were often manually assigning transfer document numbers that had already been used at another site on the same day. This resulted in subsequent data import failures at the other remote sites, causing further data synchronization issues. Most of the time the staff at the stores had been simply ignoring the import errors.
CounterPoint has transfer reports that are available which allow you to check on the status of ALL open transfers. There are control changes that can be made for single sites or between multiples stores that will prevent document duplication conflicts.
If you would like your current transfer related configuration reviewed, please call the CCS Retail Systems Support Department.
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