Peripheral Hardware

Why Order From CCS?

Contact CCS, with the link in the page header, and let us provide the peripheral products that are right for your business.  We take the responsibility for selection, ordering, delivery, installation and support.  We assume responsibility for any problems with product quality on initial installation.  Purchasing peripherals directly can lead to many of the problems outlines in the paragraphs below.  Let CCS help you avoid these time-wasters. 
 

Matching peripheral devices to your servers and desktops is critical to system performance and reliability.  Poor choices of peripherals can lead to persistent system problems.  An unreliable system printer or tape drive can be a serious problem to the flow of business operations.

Experience

CCS spends considerable time selecting, installing and supporting Printers, Tape Drives, Modems, and other peripherals for Retailers and other types of business.  We often encounter situations where users have limped along with peripheral problems for long periods of time.  When we are asked to look at this, we often find that the problems are incompatibility and mis-configuration.  Many hardware problems are not broken or worn parts.  This is why they persist as problems.

Considering the differences of Windows, Linux, and UNIX operating systems is equally important.  Peripherals that work well in Windows environments may not work reliably in UNIX or Linux and vice versa.  CCS has supported all of these operating systems for many years. We are familiar with the needs of these environments at the version level.

Cost of Ownership

It is tempting to purchase by price and rely on a catch-all service contract.  This leads to mismatches of peripherals and operating systems, and to work loads and duty cycles.  A peripheral that is always a problem and is always being repaired does not allow a business to function, regardless of its initial cost.  It is the cost of ownership that a business pays rather than the cost of the product.

CCS Partners

CCS represents and recommends several peripheral product lines.  We will help customers with any product they request, but there is not always a solution other than replacement, considering the comments in the paragraphs above.

Some of the products lines we recommend, based on experience with their reliability and performance, are outlined below.  These are only a small sampling.

Radiant provides high quality Retail peripheral products. They are supported by a comprehensive network of service locations, depots, and personnel. Radiant specializes in Retail systems. We have found Radiant to have outstanding products for retailers.

HP products, designed for commercial rather than home environments, have excellent performance characteristics, reliability and service parameters for business use.  For operating systems such as UNIX and Linux, they have compatibility features based on preinstalled drivers

Motorola's Symbol Technologies product line is an excellent source for scanners and mobile devices.  Many of our customers use these products and have found them to be highly reliable. We have supported them for over 15 years.