CounterPoint's Base System includes credit card processing under the Synchronics Merchant Program (SMP).

With the Credit Cards Option, CounterPoint supports credit card processing through any of CounterPoint's Preferred Processors.

Complete customer tracking is an integral part of the CounterPoint Base System. The Receivables Option supplements Customers functions by adding charge sales, receivables tracking, cash receipts processing, account aging, and statement printing.

Serial number tracking provides a detailed record of each piece of merchandise—when it was received, what it cost, which customer bought it, when it was bought, warranty expiration, etc. Serial number tracking is beneficial to any business that sells big-ticket items, tracks product warranties, or deals in regulated commodities.

Serial numbers can be entered in inventory adjustments, quick receivings, purchase order receivings, quick transfers, transfers, and ticket entry (including same-day sales and returns)

Detailed historical activity is retained for each serial number transaction (receiving, sale, etc.). Historical transaction detail is available on reports, views, and Zooms.

The Advanced Pricing Option offers advanced pricing capabilities including price-by-location, 6-level prices, oversize pricing for apparel, and custom pricing for price calculations.

 

Multi-Site is an integral part of any business that has more than one store. Multi-Site enables a CounterPoint Hub (the main office) and one or more Remotes (other stores) to operate independently during the day and periodically exchange information.

Each site may "subscribe" to a user-defined set of data (a "work set") so that it receives just the inventory, store, and customer information that it needs.

Information is exchanged (replicated) through a dial-up, WAN, or Internet connection. Replication can be scheduled to take place periodically during the day or as an overnight process.

 

The Offline Ticket Entry Option provides lane redundancy and ensures fault tolerance so that clerks can continue to ring up sales if the connection to the CounterPoint server is lost.

Offline Ticket Entry is also useful during network outages, sidewalk sales, scheduled server maintenance, or for any situation in which the server is unavailable. Offline mode may be used as the normal mode of operation for remote or sometimes-connected workstations.