CounterPoint Internet Authorization

CPGateway

CPGateway is a service provided by Radiant that enhances credit card processing for CounterPoint merchants.

Radiant Payment Services

CPGateway Brochure

CPGateway allows you to obtain card authorizations from your processor using the Internet instead of dialing out for each authorization. This method is much faster and more reliable than dial-up communications and can provide 2-second authorizations.

CPGateway is available for both CounterPoint V7 and CounterPoint SQL. You can also use CPGateway for real-time credit card authorizations in your CPOnline store, if you are using CounterPoint V7.5.6 or higher or CounterPoint SQL V8.3.2 or higher.

Authorizing Transactions

To authorize a charge, simply record the sale in CounterPoint in the normal way, obtaining the credit card information using a magstripe card reader (or by entering the card information manually).

CounterPoint then connects to CPGateway through the Internet using TCP/IP protocol and requests the authorization. CPGateway maintains a high-speed connection to your card processor and quickly obtains the authorization and passes it back to CounterPoint. Your CounterPoint system is continuously connected to CPGateway via the Internet, and CPGateway stays connected with your processor, so you avoid the delays associated with dial-up service and modems—and typically obtain authorizations in 2 seconds.

Settling Transactions

Use CounterPoint's existing settlement functions to settle a batch via CPGateway. This will settle transactions authorized via CPGateway as well as any transactions authorized using dial-up. Settling via CPGateway is faster than settling via dial-up.

Reliability

We understand the importance of absolutely reliable credit card processing. CPGateway is designed to stay in operation 24 hours a day, 7 days a week, 365 days a year.

Maximum reliability is built into CPGateway—redundant (duplicate) servers, redundant Internet connections from your CounterPoint system to CPGateway, redundant communication lines to the card processors, redundant power systems, etc. If your local Internet service fails (your ISP or communication lines go down), CounterPoint will automatically switch to dial-up mode and call your card processor directly. And CounterPoint V7 will automatically use the Modem Server Option, if it is active. All authorizations obtained from your processor, whether through CPGateway or via direct dial-up, are identical and can be settled in the same batch.

CounterPoint and CPGateway are designed to ensure that you will keep authorizing and settling credit cards—no matter what.

Information Security

With CPGateway, your shopper's credit card information is safe and secure

CPGateway is a CISP compliant service. The Cardholder Information Security Program (CISP) is a program implemented by Visa to ensure that cardholder information is secure and protected against identity theft. CPGateway complies with all CISP requirements, including a firewall to protect credit card information, data encryption, anti-virus protection, regular security testing, and more.

As a CISP compliant service, CPGateway also adheres to the Payment Card Industry (PCI) Data Security Standard.