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CCS Experience

Since 1982, CCS  Retail Systems, Inc. has provided support for all types of organizations and complexities of systems.  We stress the complete and timely nature of our services.  We can help with System Selections, Sales, Installation, Training, and Ongoing Support for Hardware, Application Software, Operating Software, and most configurations of networks.  We also offer Internet Products and Support.  We can help you from the desktop through your Internet connections.

Working With CCS

To manage the flow of support services and your costs, CCS recommends that you assign a primary and secondary contact at your company to report and manage incidents.  These names should be given to CCS.  This allows you to eliminate unnecessary duplication of services, unapproved services, and long service calls to persons who are not as familiar with the systems as the designated representatives.  CCS can then screen calls from anyone other than these two persons, to help enforce the policy.

Please contact us if you have any further questions.
 



Last Updated on Tuesday, 26 January 2010 03:42   Privacy Policy | CCS Sales | CCS Support | CCS Training | CCS Administration | Author Help | CCS Webmaster | Site Map

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John is the Director of Training and Support at CCS Retail.. He spends a lot of time with Retailers training them and helping them install, configure and support their systems. John has a wealth of Retail Management and Product knowledge that helps you keep your systems accurate and efficient. You can count on his blog for some important advice. Read on for some critical insights.

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Read Bryan's Blog

Bryan is a field technician. He spends a lot of time with Retailers helping them install, configure and repair their systems. Bryan has a wealth of technical knowledge that keeps systems running. You can count on his blog for some detailed insights. Read on for some technical nuggets.

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Read Dave's Blog

Dave is the senior technician at CCS Retail and the Technical Services Manager. He is known for being able to solve almost any technical problem in any technical discipline. He has a chance to get the "rest of the story" for many thorny problems. Several CCS customers have been able to solve long standing problems with Dave's help. He shares some of his thoughts and solutions in his Blog. Be aware that he is not known for long explanations but insightful ones. If you are a true tech read on ...

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